📄 Privacy Policy
At Panama Sunshine Tours , we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and in compliance with current data protection laws in the Republic of Panama.
This Privacy Policy (“Policy”) aims to inform you how we collect, use, store, and protect the personal data you provide when visiting our website panamasunshine.com , booking our services, or interacting with us through any physical or digital channel.
1. What Types of Personal Data Do We Collect?
We collect the following types of personal information:
- Contact details : full name, email address, phone number, postal address (if applicable).
- Reservation data : information related to the tour package booked, travel dates, personal preferences regarding services and travel interests.
- Payment data : necessary information to process payments, such as banking details or credit/debit card information (this information is not stored directly by us; it is only shared with authorized payment processors ).
- Technical and browsing data : IP addresses, device type, visit duration, visited pages, etc., when you access our website.
2. How Do We Use Your Personal Data?
Your personal data is used for the following purposes:
- To process and manage bookings for tour packages.
- To communicate with you to provide pre- and post-sale support.
- To send newsletters, promotions, and special offers (only if you give your explicit consent).
- To improve user experience on our website and services.
- To comply with tax, administrative, contractual, and legal obligations applicable in Panama.
3. With Whom Do We Share Your Data?
Your data may be shared with third parties only under the following circumstances:
- Service providers such as hotels, airlines, tour operators, and insurance companies.
- Governmental or judicial authorities when required by law. We do not sell or market your personal data to third parties for purposes other than those described here.
4. How Do We Protect Your Data?
We implement appropriate technical and organizational measures to safeguard the integrity and confidentiality of your personal data against unauthorized access, alterations, disclosures, or destructions. Only authorized personnel have access to this data, and they are subject to confidentiality obligations.
5. ARCO Rights: Access, Rectification, Cancellation, and Opposition
In accordance with Panamanian legislation, you have the right to:
- Access your personal data held by us.
- Rectify inaccurate or incomplete data.
- Cancel your data when it is no longer necessary for the stated purposes or when there is a legal basis for removal.
- Object to the processing of your data for reasons related to your particular situation.
To exercise any of these rights, please contact us using the information provided in the Contact Information section below.
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies to enhance the user experience, analyze traffic, and deliver personalized content. You can configure your browser to accept, reject, or delete cookies based on your preferences.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend that you review this policy periodically to stay informed about how we are protecting your information.
8. Governing Law
The handling of your personal data is governed by the laws of the Republic of Panama . For all legal purposes, disputes related to this Policy will be resolved before the competent courts of Panama City, Panama.
📍 Contact Information
If you have any questions about this Privacy Policy or wish to exercise any of your ARCO rights, please contact us via:
Address:
Republic of Panama, Panama
Ave Ricardo J. Alfaro Bldg. Century Tower
Phones:
- (507) 68 – 249 – 395
- (90) 531 – 969 – 5938
Email:
info@panamasunshine.com
